Frequently asked questions
You want to help the world. We want to help you.
VAKOVAKO is a new way to give back to the world.
We’ve turned the concept of donating on its head, creating a reliable, simple-to-use mobile application aimed at generating big impact by improving the way in which donations reach global nonprofits and causes.
Given the abundance of information and options that exist today, we understand how confusing it can be to know where to donate to the causes that matter to you. That’s why we created VAKOVAKO — to avoid those headaches and complexities, and help you do more good for the planet.
Now, donating is easier and more universal than ever — everyone can do it, right from the palm of their hands.
Gone are the days of aimless researching and wondering whether your contributions actually made their intended impact. We’ve centralized everything for you — bringing together all you need to make smart, effective contributions under one, straightforward application.
VAKOVAKO — donations made easy.
Designed with simplicity to place convenience at its forefront, VAKOVAKO is an innovative and reliable tool revolutionizing the way you can give back to the world. To start building your good karma portfolio, all you have to do is follow three simple steps:
1. Download the app
2. Register your profile
3. Donate to a cause important to you
Upon registration, you can immediately start browsing the VAKOVAKO feed — a continuously up-to-date source of the world’s most pressing and timely issues. Once you’ve found a cause you want to support, simply add a payment method, select the amount you want to donate (with no minimum and maximum requirements). Then instantly see the impact your contribution made to your good karma portfolio and to the world.
We like to use the term good karma portfolio at VAKOVAKO. Rather than a collection of investments in the form of stocks and bonds, your good karma portfolio is a collection of all the monetary donations you made through VAKOVAKO.
In other words, this portfolio is a snapshot of the ways you invested in making the world a better place. To find your “good karma portfolio,” go to your profile and select the “donations” section. Here you can track and analyze your contributions, in both aggregate and as a respective breakdown of the VAKOVAKO impact areas you supported.
Looking to help the planet, but only have ten minutes to spare at lunch?
Looking to protect biodiversity, but don’t know don’t know where to start?
Looking to conserve our oceans, but don’t live anywhere near the sea?
Looking to save endangered animals, but unsure of which need the most help?
VAKOVAKO is the app for you — bringing together everything you need to make smart, impactful contributions under one, easy-to-use application. Donating can be done anywhere, right from the palm of your hand. And you can rest easy knowing your donations meet their intended impact.
VAKOVAKO — trusted, reliable, effective.
VAKOVAKO is managed and operated by endowment NF2091, who acts as an intermediary between VAKOVAKO’s donors and partnered nonprofits. Learn more about NF2091, click here.
VAKOVAKO is owned by STARTEEPO, a financial group who helps finance local businesses and provides services in asset management. STARTEEPO covers all operational costs and bank fees associated with the redistribution of VAKOVAKO donations. Learn more about STARTEEPO here.
VAKOVAKO supports a variety of causes, all of which fall under five key impact areas: rainforests, oceans, biodiversity, endangered species, and humanity. You have full autonomy over the causes you wish to support through VAKOVAKO. To learn more about these key impact areas, please click here.
For each of our key impact areas, we have carefully assessed, selected and established ongoing partnerships with the most credible nonprofit organizations driving big change for our world. To learn more about the nonprofit organizations we work with, click here.
The easiest way to let people know about your donations is to share your activity directly from the VAKOVAKO app. Once you make a donation, you a pop-up will be displayed that be shared outside of the app.
Absolutely! As VAKOVAKO expands, so too does the health and betterment of the planet. Therefore, we always welcome new users and referrals.
By being a user of the VAKOVAKO app, we consider you an ambassador for the better world. While making monetary contributions is one of the most effective ways to make a difference, there are always other ways to help.
Education is an impactful tool for change. We strongly encourage you to share the stories that moved you while scrolling the VAKOVAKO feed, your experiences using the VAKOVAKO app, as well as the contributions you made with your respective social network. The more people who know how to help, the greater the impact potential.
Additionally, if you are interested in becoming more involved in and / or working with one of our partnered nonprofits, we encourage you to contact these organizations directly.
At VAKOVAKO, we believe in transparency. Because we carefully select which nonprofits we want to partner with, we are able to receive special insights into how your donations are making a difference. These insights are always funneled back to you in the form of updates posted to the feed.
VAKOVAKO is constantly updating its feed and social platforms with the most relevant information and resonant content relating to our ongoing and new campaigns, as well as those timely issues that just can’t wait. To stay the most informed, especially about the causes most important to you, we encourage you to open the VAKOVAKO app and regularly check your feed throughout the day to see what’s new.
Please note, VAKOVAKO does not have nor utilize any algorithmic programming models based on user activity and history on its platform.
Getting started
VAKOVAKO is available to use on both Apple and Android devices, and is available to download on the Google Play Store, Apple App Store, and Samsung Galaxy Apps Store.
Setting up your VAKOVAKO account is easy. Simply click the “sign up” button and fill in the presented prompts. Once registered, you can begin donating immediately.
Yes, VAKOVAKO is available for download and use on a variety of non-Apple devices, including Android.
At this time, the only way to make donations through VAKOVAKO is by downloading the VAKOVAKO mobile app and registering your profile on a smartphone device, including smartphone.
VAKOVAKO available to download and use globally.
Payments
VAKOVAKO is free to download, register and use. We guarantee no hidden charges nor any additional transaction fees.
We believe any amount of contribution can make a difference. That’s why we have established a no minimum payment policy when donating through the VAKOVAKO app — the amount you would like to contribute is entirely up to you.
Contribution maximums are dependent on your own personal settings and those regulations stipulated by third party payment providers. VAKOVAKO does not place limits on the quantity of payment contributions made through its application platform.
VAKOVAKO supports a variety of causes, all of which fall under five key impact areas: rainforests, oceans, biodiversity, endangered species, and humanity. For each of these key impact areas, we have carefully assessed, selected and established ongoing partnerships with credible nonprofit organizations driving change for our world. To learn more about the nonprofit organizations we work with, click here.
VAKOVAKO values financial transparency and integrity. As such, we do not retain any amount of donations received through our platform. 100% of donations received go directly to the causes and nonprofit organizations they are intended to support. The distribution and allocation of these donations is managed by endowment NF2091.
VAKOVAKO provides donation confirmation forms upon request. If you are considering or intend to use these forms for tax deduction eligibility purposes, we strongly advise you consult with your current tax manager / advisor.
To receive a donation confirmation form, please click here.
At this time, the only way to make a donation through VAKOVAKO is through the VAKOVAKO mobile app. Only those profiles registered on the app can make monetary donations.
VAKOVAKO accepts all types of credit and debit cards.
On the VAKOVAKO feed, yellow donate icons are located on the lower right-hand side of the screen. When you’ve found a cause you want to donate to, click on the icon and follow the prompts. From there, you can complete your donations using Apple Pay or Google Pay.
You may also make payments under your profile section by selecting “Add payment” and following the prompts provided. You will then be taken to a payment gateway which will allow you to add your payment credentials and complete your donation.
Yes. When you select the donate button, you have an option to choose "Someone else can pay for you" at the bottom of the screen. Once selected, you'll receive a shareable link that can be sent to your friends and family via SMS, WhatsApp, Messenger, email, or social media. The recipient selects the donation amount and the recurrence through the link. After they've donated, a yellow star will appear on your profile.
Those who donate on your behalf don't need the VAKOVAKO app. If a monthly donation has been set up through the link you shared, you'll be able to cancel the payment at any time.
All submitted donations are considered final. If you have further concerns, please contact: app@vakovako.com.
Immediately upon payment of your donation, you will receive a confirmation pop-up and your profile will be updated. If this does not happen, your payment didn’t go through and we encourage you to try again.
Yes, you can use multiple credits cards on the VAKOVAKO app, for both one time and recurring payments.
You can make both one-time and monthly payments. Direct payments go through Apple Pay a Google Pay, while recurring payments utilize a payment gateway. If you are ready to set up a recurring purchase, select “Add payment,” select “monthly” (instead of “single”) and follow the remaining prompts.
You will receive an e-mail confirmation if you have enabled in your profile "Payment confirmation by e-mail". Rather, immediately upon making your donation, a confirmation pop-up will appear and your profile will be updated. If you wish to receive a tax receipt for your donation, please click here.
If Apple or Google Pay are not working on the VAKOVAKO app, you will be prompted to a payment gateway. We recommend making sure you have a strong connection. If the problem persists, we recommend closing out of the application and trying the payment again.
All submitted donations are considered final. With that being said, we know sometimes errors arise. If something doesn’t look right, please contact: app@vakovako.com.
All reports and banking information is available on the VAKOVAKO website, here.
Account management
Yes, you can update your current password on the VAKOVAKO app sign in page.
If you have forgotten your password, you can create a new one by selecting “reset password” on the VAKOVAKO app sign in page.
Privacy
All payments are securely made by using facial recognition.
To protect your personal data, users logged in with their AppleID will be automatically signed out of their VAKOVAKO account after a short period of inactivity.
All VAKOVAKO donations and user information are confidential. You can find VAKOVAKO’s privacy policy here.
All VAKOVAKO donations and user information are confidential. You can find VAKOVAKO’s privacy policy here.
No matter if you are a one-time or a regular VAKOVAKO donor, we consider you an ambassador for a better world. That’s why we always encourage you to share your activity — from the stories that moved you on the VAKOVAKO feed to your contributions that are making a difference — with your respective network of hopeful and likeminded ambassadors.
Terms & Policies
You can access VAKOVAKO’s terms and conditions here.
Troubleshooting
If you are experiencing ongoing technical issues with or would like to report any issues related to the VAKOVAKO app, please contact app@vakovako.com.